Lead Front Desk Receptionist
Code Bay Sentosa is seeking a dynamic and experienced Lead Front Desk Receptionist to join our team. In this role, you will be the face of our hotel, ensuring that every guest feels welcome and well taken care of. We are looking for someone who is not only professional but also has excellent communication skills and a keen eye for detail.
As a Lead Front Desk Receptionist, you will play a crucial role in maintaining the efficiency and smooth operation of our front desk. You will be responsible for handling guest inquiries, reservations, and check-ins/outs, as well as managing the day-to-day operations of the front desk team.
If you are passionate about hospitality, have a strong work ethic, and are eager to contribute to a vibrant and growing team, we encourage you to apply for this exciting opportunity.
📋 Tanggung Jawab Pekerjaan
Greet and assist guests upon arrival and departure,Handle guest inquiries and provide information about hotel amenities and services,Manage guest reservations and check-ins/outs,Process guest payments and maintain accurate financial records,Coordinate with housekeeping, dining, and other hotel departments to ensure guest satisfaction,Monitor and maintain the cleanliness and organization of the front desk area,Train and supervise front desk staff to ensure high standards of service,Maintain accurate guest records and reports🎓 Kualifikasi & Syarat
Minimum of 3 years of experience in front desk receptionist or similar role in the hospitality industry,Strong communication and interpersonal skills,Excellent problem-solving and decision-making abilities,Proficiency in English and Indonesian languages,Familiarity with hotel management software and systems,Ability to work well under pressure and meet tight deadlines,High school diploma or equivalent,Previous experience in a leadership or supervisory role is a plus🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang